Melonie is very knowledgeable in her field and was able to work around my unique income options. She was also willing to work with me and keep the loan offer competitive compared to other loan offers. Another thing, among many, is that Melonie is patient and will consider your needs/wants before anything else.
Melonie is just amazing! She handled everything from all my questions to walking us through anything. Our loan went smoothly and quickly. Honestly, can't say enough good things about working with her.
Melonie made the process so easy! Great communication!
I can't thank Melonie enough for the amazing job she did on my mortgage. I had a few unforeseen issues that as a first time home buyer I don't know that I could have handled without her help! Things were processed in a timely manner and if I ever had any questions she was there to answer them. Thanks again for helping me get in to my new home!
Melonie is very professional and friendly. We refinanced our home loan she made the process so easy and walked us through each step. I would highly recommend her if you are interested in refinancing. Thanks again Melonie
Melonie helped my husband and me do the financing to buy our first house. She was AWESOME! She is thorough and took lots of time to make sure we understood everything that we were doing. She worked to help us lower our costs and find a program that gave us the best benefits. The whole process was smooth and she was very prompt about communication with us. We loved working with her and would absolutely do it again!
Melonie has been wonderful to work with. She was super helpful when we bought our home a year ago and made sure we understood the process and felt comfortable. Once we were eligible to refinance she diligently followed up. She has made refinancing our home so simple and quick. We would absolutely recommend her to family and friends.
Melonie is Awesome. I was working with Wells Fargo for months trying to do a refinance and was getting no where. She was able to get my refi done in less than 4 weeks with half of the documents that Wells Fargo was asking. Our loan was closed and Wells was still asking for more info, what a joke. I highly recommend Melonie was fast, professional and was able to get us a great rate and a 15 year mortgage instead of 30 to save us even more money. Call her you won't be disappointed.
My wife and I had a wonderful experience with Melonie as our loan officer. We would use her again and recommend her to anyone.
Melonie was amazing to work with! As first time home buyers, we had many concerns. She helped us understand the process and explained each step along the way. Everything went so much smoother than I ever could have expected. I will definitely be reaching back out for any future needs. Thank you, Melonie!!!
Melonie knows her craft. She is super patient and willing to take the time to get the job done right. She worked with some of my buyers for over a year and helped get them the best home for them. I definitely look forward to working with Melonie on future transactions.
My wife and I highly recommend John Gonzales and his team at South Towne Mortgage for any of your mortgage needs. John and his team are very responsive and always got back to us right away with any questions we had. Many times we chatted after normal business hours. Not many loan officers are as quick to respond and as knowledgeable.
John and his team at South Towne Mortgage could not be better! We worked with John when buying our first home in Utah and loved him so much that we also refinanced recently with him and his company! John and his staff are extremely responsive, knowledgeable, available, and so very nice and helpful! I have and will continue to refer John and his team, and plan on using him in the future for any and all mortgage needs! Really can't say enough about him and his company! There is no one else like them!
Thank you John and Team! You all are truly, truly the BEST!
We recently refinanced our home with John Gonzales at South Towne Mortgage. I've worked with many loan officers over the years, but this was the best experience we've ever had with loans. They were fast, friendly, super knowledgeable, and helpful. We were able to get enough money back to pay off our recently finished basement, and have money to update the upstairs as well. I wholeheartedly recommend them to anyone and everyone.
John and his team are first class!!! I have personally used John's team to buy my own homes, and as a former Realtor, I referred him to my clients because he was the most professional, most accomplished loan officer I have ever worked with. My clients said the same thing! If your lender isn't meeting your needs, I highly recommend contacting South Towne Mortgage, they can handle even the toughest of loan challenges!
We were fortunate enough to work with John and his team during our first home purchase. I cannot praise him or his team enough. He is professional, courteous and his communication skills are on point. Every question we had, he answered swiftly and honestly. Moreover, he has integrity and is honorable which is hard to find in today's world. This whole process was so simple and stress-free due to his hard work. My entire family has used him for the purchase of homes and we would never look elsewhere. He and Jody are truly "the best of the best" and even then, that's still an understatement!
John and his team were extremely helpful in guiding us through the home buying process. In particular, he and his team excelled in communication - something that cannot be overstated, especially when buying your first home during a pandemic. The majority of the communication took place over email, which was completely doable due to their timely and clear responses, and they were more than happy to clarify things further over the phone at any point. Very pleasant to work with and would certainly recommend him.
John helped us with the purchase of our new home a few years ago. We were so impressed with him and his team that we contacted them again to purchase our second home. John makes us feel like we are his friends. We often called him both during and after business hours with questions and he always took the time to help us find a solution. Even after the purchase of our home was completed his staff continued to check in on us to see how we were doing. Hands down the best there is in the business and we wouldn’t use anyone else.
If I could give 10 stars I would...
John has been the best lender I have ever worked with. He is very professional, quick, and definitely knows the ins and outs of lending. He keeps in touch with you throughout the loan process so you are never left in the dark wondering what is going on. Him and his team are some of the best!
10/10 will always refer to John!
I am a first time home buyer and John Gonzales was amazing throughout the process. The amount of information I had to digest and steps to the process seemed overwhelming at first, but John and his team were always available to help. John is extremely responsive and timely with response to questions and instructions to keep you on track. I had a wonderful experience working with him and would recommend him to any one who asks. Thank you for the kind and professional service, John!
Working with John and South Towne Mortgage was one of the best decisions we made when it came to buying our first home. He took time to make sure we were well educated and he was willing to rework our loan amount multiple times.